Average Reviews:
(More customer reviews)I have a 2009 Xterra with factory crossbars and according to Thule I needed the Xadapt3 optional package to attach my Glide and Set kayak carrier. Well, when I got the Xadapt3 and followed the instructions, I noticed that the longer 80mm bolts were too long and didn't allow the carrier to be tightened down because the threads on the 80mm bolts only went about an inch up and not the entire length of the bolt. The 60mm and 50mm bolts that came with my kayak carrier were too short and Thule doesn't sell a 70mm bolt or a 80mm bolt that is threaded all the way to the top of the bolt. I called up Thule but all I got was a message saying to leave a message and they would return my call. Well, wouldn't you know it, Thule never bothered to return my call. I eventually had to rig up something myself to secure the Glide and Set kayak carrier to my factory crossbars.
Shame on Thule for listing products that aren't compatible and for the worst customer service ever. Although I'm not sure you can call it bad customer service if you don't even get to talk with anyone, more like no customer service at all.
Click Here to see more reviews about: Thule Xsporter Adaptors
Click here for more information about Thule Xsporter Adaptors
